Terms and Conditions

 

1. Purpose

These General Terms of Use and Sale define the terms and conditions of access and use of the Fairstyl website, as well as the conditions for the sale of products (customized songs, digital files, and physical products). Any order or use of the site implies full acceptance of these Terms and Conditions by the user or customer.

2. Website Use

The use of this website is reserved for personal and non-commercial use, except with prior written consent from Fairstyl. Users agree not to use the site for illegal or harmful purposes, including but not limited to:

  • Sending spam, viruses, or any other malicious content.
  • Attempting hacking or fraudulent use.
  • Unauthorized resale of products or services offered by Fairstyl.

Fairstyl reserves the right to suspend or restrict access to the website in case of inappropriate behavior.

3. Products and Services

Fairstyl offers customized songs, digital files (MP3, MP4, PDFs), and physical products. These products are tailor-made based on the information provided by the customer when ordering. Fairstyl reserves the right to refuse an order if the provided information does not allow for the creation of the product.

Digital Products

Digital files are sent by email within 24 to 72 hours after order confirmation. A limited number of free revisions is offered for each order, in accordance with the conditions specified at the time of purchase.

Physical Products

Physical products are shipped within 5 to 8 business days after order confirmation. A tracking number is provided to the customer once the order is shipped.

4. Pricing and Payment

Product prices are listed in euros (€), including all taxes (VAT included). Shipping fees are not included in the product prices and are calculated at checkout based on the delivery location and package weight. Payment is made using the methods specified at the time of purchase.

BestKdo reserves the right to modify its prices at any time, but products will be charged at the price in effect at the time of the order.

5. Refund and Return Policy

Digital Files

In accordance with Article L221-28 of the French Consumer Code, digital products are non-refundable once downloaded by the customer. In case of error or dissatisfaction, revisions can be requested within the limit of those offered by Fairstyl.

Physical Products

Customers have a right of withdrawal for 14 days from the receipt of physical products to return an item and obtain a refund. Return costs are the responsibility of the customer, and products must be returned in their original condition.

6. Delivery

BestKdo ships products worldwide. Delivery costs vary depending on the destination and weight of the order. The estimated delivery time for physical products is between 5 and 8 business days for France and may vary for international deliveries. If delivery deadlines are exceeded, the customer can contact Fairstyl at contact@fairstyl.com to resolve the issue.

7. Intellectual Property

All products created by Fairstyl, including customized songs, are protected by copyright. They are intended for strictly personal use unless prior written authorization is granted by the company. Any reproduction, distribution, or commercial use without permission is prohibited.

7.1 Copyright Management in Case of Refund

In the event of a full or partial refund of an order, Fairstyl retains full intellectual property rights over the creations (lyrics and songs) provided to the customer. These creations may not be used, reproduced, shared, distributed, or broadcasted, including on social media or other platforms, without prior written authorization from Fairstyl.

Any violation of these provisions constitutes an infringement of copyright and may result in legal action in accordance with the French Intellectual Property Code.

The customer acknowledges that accepting a refund implies the complete restitution of intellectual property rights to Fairstyl, with no further usage rights.

8. Liability

Fairstyl declines all liability for indirect damages, data loss, or misuse of products. In case of dispute, the customer is encouraged to contact customer service at contact@fairstyl.com for an amicable resolution.

9. Changes to Terms and Conditions

These Terms and Conditions may be modified at any time. However, users will be informed of any significant changes via a notification on the website.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by French law. In case of dispute, exclusive jurisdiction is granted to French courts.